FAQ

Frequently Asked Questions (FAQ)

1. Are your perfumes original?

Our fragrances are carefully crafted using premium-quality fragrance oils and ingredients to deliver a luxurious and long-lasting scent experience.

2. How long do your fragrances last?

Our perfumes are designed for long-lasting performance. Longevity may vary depending on skin type, weather conditions, and application method, but most customers enjoy several hours of lasting fragrance.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across most locations in Pakistan.

4. How long does delivery take?

Estimated delivery times:

  • Major Cities: 2–4 Business Days
  • Other Areas: 3–7 Business Days

Delivery times may vary during peak seasons and public holidays.

5. Do you provide free shipping?

Free shipping may be available during promotions or on eligible orders. Please check the website for current offers.

6. Can I return or exchange a perfume?

For hygiene reasons, opened or used perfumes cannot be returned.

However, returns or exchanges may be accepted if:

  • You receive a damaged item.
  • You receive the wrong product.
  • The product has a manufacturing defect.

Please contact us within 48 hours of delivery.

7. How can I track my order?

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp (where applicable).

8. How should I apply perfume for the best results?

For longer-lasting fragrance, apply perfume to pulse points such as:

  • Neck
  • Wrists
  • Behind the ears

Avoid rubbing the fragrance after application.

9. Are your fragrances suitable for everyday wear?

Yes. Our collection is designed to suit daily wear, professional settings, special occasions, and evening events.

10. What is the difference between ÉLU and NOIR?

ÉLU is crafted for those who prefer a bold, confident, and attention-grabbing presence.

NOIR offers a refined, sophisticated, and elegant fragrance experience.

11. How can I contact KHAS.pk?

You can reach us through:

📧 contact@khas.pk
📞 +92 313 7700102
🌐 khas.pk

12. Do you offer bulk or corporate orders?

Yes. For bulk purchases, gifts, or corporate inquiries, please contact our support team for customized assistance.

Still Have Questions?

Our team is always ready to help.

📧 contact@khas.pk
📞 +92 313 7700102

KHAS.pk Premium Fragrances
Luxury. Crafted. Memorable.