Shipping Policy

  • At KHAS.pk Premium Fragrances, we are committed to delivering your order safely and promptly.

    Processing Time

    • Orders are processed within 1–2 business days after confirmation.
    • Orders placed on weekends or public holidays will be processed on the next working day.

    Delivery Time

    Estimated delivery times:

    • Major Cities: 2–4 business days
    • Other Areas: 3–7 business days

    Delivery times may vary during sales, holidays, or due to courier delays.

    Shipping Charges

    • Free Shipping on eligible orders as advertised on our website.
    • Standard shipping charges may apply to certain locations and will be displayed during checkout.

    Order Tracking

    Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable).

    Delivery Attempts

    Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to incorrect information or customer unavailability, additional shipping charges may apply for re-dispatch.

    Address Accuracy

    Customers are responsible for providing accurate shipping details. KHAS.pk is not liable for delays or failed deliveries caused by incorrect addresses or contact information.

    Damaged or Missing Items

    If your package arrives damaged or if any item is missing:

    • Contact us within 48 hours of delivery.
    • Provide your order number and supporting photos.

    Our team will investigate and provide an appropriate resolution.

    Delivery Delays

    While we strive to meet all delivery estimates, KHAS.pk cannot guarantee exact delivery dates and is not responsible for delays caused by:

    • Weather conditions
    • Public holidays
    • Courier service disruptions
    • Natural disasters
    • Events beyond our reasonable control

    Contact Us

    For shipping-related inquiries:

    📧 contact@khas.pk
    📞 +92 313 7700102
    🌐 www.khas.pk